Frequently asked questions to help you buy a voucher, a gift box or an item - LORD BYRON
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The recipient can then book their dates at the LORD BYRON establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available at advantageous prices and can be sent immediately in digital format. Take advantage of this opportunity to offer an exceptional experience at our LORD BYRON establishment.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check sent directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at LORD BYRON.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
When placing your order, you can choose to send the box by email, by mail, or to pick it up in person. Digital delivery is immediate, while mail delivery and in-person pickup are subject to the conditions of the LORD BYRON establishment.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be personalized according to your wishes and sent digitally to the lucky recipient, who can then book their dates at the LORD BYRON establishment.
How do I create a group fund and invite people?
To create a kitty and invite friends and family to contribute to a LORD BYRON gift box, select the dedicated option during your online purchase. You can then share the kitty via email or a personalized link, allowing everyone to add their contribution. The beneficiaries can then book their stay or service according to the availability of the LORD BYRON establishment.
How can I choose the amount for a gift card?
For a LORD BYRON gift check, you can freely choose the amount to offer, according to your budget and preferences.
How can I log in to my account?
To access your account, go to the login page of our website and enter your email address as well as your password. If you have forgotten your password, use the reset option provided on the login page. At LORD BYRON.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at LORD BYRON.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time on our official store. They will all be included in your order and you can give them to your loved ones to introduce them to the French elegance of the LORD BYRON hotel.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option at our establishment, LORD BYRON.
How do I purchase or give a gift box?
To offer a LORD BYRON gift box, select your box, add it to your cart, and complete your order online. You can customize the box with a message before digitally gifting it to your loved one.
Can we give a gift certificate and let the recipient choose the experience?
With a LORD BYRON gift check, the recipient can choose from our various experiences, such as a discovery stay or a wellness treatment, according to their preferences.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. At LORD BYRON, you enjoy customizable boxes to offer an exceptional experience in Paris.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We commit to responding within 48 business hours, for an unforgettable stay at the LORD BYRON hotel.
Is the gift box customer service reachable by phone?
The customer service of the Lord Byron hotel is reachable by phone from Monday to Friday, 9 AM to 6 PM. The general terms and conditions of your gift box, available on our website, answer most questions directly from the LORD BYRON establishment.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on the Hôtel Lord Byron website. Log in with the credentials provided at the time of purchase to access all the necessary information. Enjoy your LORD BYRON experience to the fullest.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. Opening hours are indicated on the contact page of our Lord Byron establishment.
Is there a dedicated customer service for gift boxes?
The Lord Byron hotel provides a dedicated customer service to answer all your questions about your gift box. You will find useful information and answers to your queries directly on our website or by contacting our Lord Byron establishment.
Is there a dedicated FAQ for gift boxes?
This FAQ is specially designed to guide you through the use of your LORD BYRON gift box. You will find detailed information about the included services, such as nights in superior rooms, buffet breakfasts, massages, and access to the wellness area with hammam and fitness, as well as the validity and terms of use of your LORD BYRON gift box.
Is spa access included in my gift box?
Access to the Wellness Area, including the hammam and fitness center, is included in the Discovery Stay and Wellness Stay packages at the LORD BYRON hotel.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other clients of the LORD BYRON hotel, according to the conditions of their gift box.
Is the detail of the services included in my gift box specified?
The services included in your LORD BYRON gift box are specified on the box itself or in the accompanying information booklet. You will find the details of the services offered, such as nights in superior rooms, breakfasts, massages, or access to the wellness area, depending on the LORD BYRON gift box you have chosen.
Is parking included in my gift box?
The Lord Byron hotel's gift boxes do not include parking. Parking options are available according to the reservation conditions.
Is breakfast included in my gift box?
The Discovery Stay and Wellness Stay gift boxes from Lord Byron hotel include a buffet breakfast for two. Check the details of your gift box to confirm the services included at LORD BYRON.
Is special attention given to the recipient of a gift box?
The LORD BYRON establishment pays special attention to gift box beneficiaries, offering exclusive services such as access to the Wellness Space, which includes a hammam and a fitness area.
Is a welcome drink included in my gift box?
Your gift box does not include a welcome drink. For additional services, you can consult the available options at the Lord Byron hotel.
Should we bring towels to the Spa?
Towels are provided by the LORD BYRON establishment when accessing the wellness area, which includes hammam and fitness.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your wishes. The gift boxes from the Lord Byron hotel offer a variety of options to suit your needs, whether for wellness stays, gastronomic experiences, or gift vouchers with a free amount. Take advantage of this opportunity to offer an exceptional experience to your colleagues, in an elegant and refined setting, just steps away from the Champs-Élysées, with the gift boxes from the LORD BYRON establishment.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. At LORD BYRON, digital delivery is immediate, and the recipient can book their dates at the establishment.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases, with a customized quote based on the volume ordered at LORD BYRON.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options for exclusive gift boxes. Romantic getaways, wellness escapes, or cultural discoveries are available to experience Paris differently, in an intimate and warm setting at LORD BYRON.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update is possible according to the purchase conditions, at our establishment LORD BYRON.
How can I leave a review for my gift box?
To share your experience, you can leave a review by logging into your customer account. The terms may vary according to the conditions of your LORD BYRON gift box.
How can I contact the store?
The general terms and conditions of our gift boxes are available on our website. You will find all the necessary information regarding your purchase at LORD BYRON.
Is there a dress code for the gift box?
To fully enjoy your gift box, elegant and casual attire is recommended at the Lord Byron hotel. The establishment embodies Parisian chic and absolute comfort, ideal for a refined getaway in the capital. Enjoy this intimate and warm experience at Lord Byron.
From what age can I get a treatment?
The minimum age to enjoy a treatment at the Lord Byron hotel is 18 years. This custom facial combined with a personalized massage and a relaxing moment in the hammam is a well-being experience to be fully lived LORD BYRON.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, a reservation is required at the LORD BYRON establishment.
How can one access the hotel from the airport?
To get to the Lord Byron hotel from the airport, you can use public transportation like the metro or a taxi. The hotel is located on a quiet street in the 8th arrondissement of Paris, just steps away from the Champs-Élysées, making it easily accessible. Enjoy your stay in this intimate and warm setting, LORD BYRON.
Is the establishment accessible to people with reduced mobility?
The LORD BYRON Hotel, located in a typical Haussmannian building, offers a refined atmosphere with its inner courtyard and charming tree-lined patio. This establishment is equipped for the accessibility of people with reduced mobility.
Are pets allowed in the establishment?
The Lord Byron hotel accepts pets. Specific conditions are detailed at the time of booking at our LORD BYRON establishment.
Where can I find the menus?
The menus of the partner restaurants are available on the LORD BYRON establishment's website. You can view them directly online to discover the gastronomic options offered.
What are the hours of operation?
The opening hours of LORD BYRON are available on its official website. You will find all the necessary information to plan your stay or visit.
Is there parking available near the establishment?
The LORD BYRON establishment does not have a private parking lot, but several parking options are available nearby, such as the public parking lots on the Champs-Élysées.
What are the delivery methods for gift boxes/vouchers?
The Lord Byron hotel's gift boxes are sent immediately by email in digital format. The recipient can then book their dates directly with the Lord Byron establishment.
Is postal delivery offered?
Our gift boxes are available for postal delivery. You will receive your gift box in digital format immediately to give to your loved ones, who can then book their dates at the LORD BYRON establishment.
In addition to gift boxes, is it possible to order or have items delivered?
The Lord Byron Hotel offers only gift boxes for exceptional stays and moments of well-being. For additional items, the conditions are specified at the time of purchase of your gift box at LORD BYRON.
Is the gift box available in physical format?
The gift boxes from Hôtel Lord Byron are available in physical format, but you can also choose a digital version for immediate delivery. Enjoy the French elegance and absolute comfort of our establishment LORD BYRON.
Is the box presented in a neat packaging?
The LORD BYRON hotel's gift boxes are presented in a carefully crafted and elegant packaging, reflecting the refinement of the establishment. Each box is an invitation to discover the French elegance and absolute comfort of our Parisian hotel, LORD BYRON.
Is the gift box available in a digital format (e-gift box)?
Yes, the Lord Byron hotel gift boxes are available in a digital version. You can choose to have them delivered by email, which allows for immediate delivery to the recipient, who can then book their dates directly with the Lord Byron establishment.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The box is sent in digital format, immediately after your purchase, at our establishment LORD BYRON.
Do you deliver gift boxes internationally?
The gift boxes from Lord Byron hotel are delivered internationally. Shipping costs and delivery times vary depending on the destination. The boxes are sent in digital format, allowing the recipient to book their stay dates directly with the Lord Byron establishment.
What are the delivery times for gift boxes by mail?
The LORD BYRON gift boxes are sent immediately in digital format after purchase, allowing the recipient to book their dates at the establishment.
Is it possible to schedule a delivery date?
You can choose the shipping date of your gift box during your order. The box is sent immediately in digital format, and the beneficiary can then reserve their dates at the LORD BYRON establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to book their stay dates quickly. LORD BYRON gift boxes are sent directly after purchase, with no additional delay.
How can I track my order?
To track your order, log in to your account on our website. You will find all the necessary information regarding your purchase at LORD BYRON.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The delivery is immediate and digital, and the lucky recipient can then book their dates at the LORD BYRON establishment.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time of your gift voucher by mail is immediate in digital format. This way, you can offer it to your loved one without waiting, who can then book their stay dates at the LORD BYRON hotel.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation at LORD BYRON.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At LORD BYRON, we invite you to check the terms at the time of booking to fully enjoy your experience.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the establishment. You can choose from our discovery stays, wellness stays, or our exclusive treatments, according to your preferences. Enjoy your experience at the Hôtel Lord Byron.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. Each box is an invitation to experience Paris differently, in an intimate and warm setting at LORD BYRON.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the establishment's conditions. You can book your dates at the Lord Byron hotel to enjoy your stay in the capital.
Is there a cancellation period for gift box reservations?
The cancellation deadline for gift box reservations is specified at the time of booking. You can cancel your stay according to the conditions indicated at the time of purchase, at our establishment LORD BYRON.
Is it possible to reschedule without fees with a gift box?
Date change is possible depending on the establishment's availability. The exact terms are indicated at the time of booking at our LORD BYRON hotel.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift certificates. You can use them to book an experience at our LORD BYRON establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Hotel Lord Byron offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings, with romantic stays, wellness getaways, or cultural discoveries. Each box is an invitation to experience Paris differently, in an intimate and warm setting, with exclusive services like massages or access to the wellness area. Explore our offers to find the perfect gift box to give, at Lord Byron.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At LORD BYRON, we have designed gift boxes for special occasions like birthdays, bachelor/bachelorette parties, or events with friends. Our offers include romantic getaways, wellness escapes, and relaxing moments to fully enjoy Paris in an intimate and warm setting.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries, with secure payment directly to the establishment. You benefit from the best rate and immediate digital delivery for flexible booking at the LORD BYRON hotel.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the LORD BYRON hotel gift boxes are identical to those offered on-site, such as a night in a superior room, a buffet breakfast, or massages. The gift boxes are designed to offer an exceptional experience in a refined setting, just steps away from the Champs-Élysées, with access to the wellness area including hammam and fitness. The LORD BYRON hotel gift boxes are an invitation to experience Paris differently, in an intimate and warm setting.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Services can be exchanged according to the availability and reservation conditions of the LORD BYRON hotel.
Is it possible to pay for a gift box by bank transfer?
Payment for your gift box by bank transfer is possible at LORD BYRON.
Is online payment secure?
Online payment for your gift boxes is entirely secure on our platform, ensuring the protection of your banking data. You thus benefit from the best rate directly from the LORD BYRON establishment.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order at LORD BYRON.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at the Hôtel Lord Byron, just steps away from the Champs-Élysées. Each box allows you to enjoy an overnight stay or a moment of relaxation in our establishment, in an intimate and warm setting. These exclusive creations are designed to help you experience Paris differently, with elegance and serenity at LORD BYRON.
Is it possible to pay in installments?
Paying in installments is possible according to the order terms at LORD BYRON.
Is the payment deducted immediately upon ordering?
The payment for your gift box is made at the time of the order. You immediately receive a digital box to offer, and the beneficiary can then book their dates at the LORD BYRON establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for the purchase of gift boxes at LORD BYRON.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At LORD BYRON, all your payments are secured by a certified provider compliant with PCI DSS standards, ensuring a transaction with full confidence.
When purchasing a gift box, do I keep the history of my orders?
Your order history is accessible in your customer account. You will find all the information related to your purchases of gift boxes at LORD BYRON.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. The gift boxes from Lord Byron hotel are available online for a simplified and secure shopping experience.
Can I receive an invoice after my purchase?
An invoice will be sent to you by email after your purchase at LORD BYRON. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to the LORD BYRON establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the terms and conditions of the LORD BYRON establishment.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure, and you benefit from the best rate by going through the official store of LORD BYRON.
Do you accept vacation checks?
Lord Byron Hotel accepts vacation checks for the purchase of gift boxes, according to the establishment's conditions. You can thus enjoy a night in a superior room, a buffet breakfast, and access to the wellness area, at our Lord Byron establishment.
Is it possible to add a personalized message to the gift box?
You can customize your gift box by adding a message during your order. This message will be included with the gift box for a personal touch, reflecting the French elegance of the Hôtel Lord Byron.
Can we add options to your gift box offers?
The gift boxes from Lord Byron hotel can be customized according to the available options. For example, you can add massages or facial treatments to your stay for a tailored experience. Take advantage of these possibilities to create a unique moment at our Lord Byron establishment.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging to enhance your gift set during your online order. We offer different options for an elegant postal delivery, reflecting the French elegance of the LORD BYRON hotel.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion, whether it's a birthday, a wedding, or any other celebration. The gift boxes from Lord Byron Hotel are designed to offer a unique and memorable experience, tailored to each event.
How do I request a refund for a gift box purchased online?
For a refund of your gift box, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our LORD BYRON establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your LORD BYRON gift box, a duplicate can be issued subject to availability. This service is offered by our establishment LORD BYRON.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at LORD BYRON.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another of equal or greater value, subject to the exchange conditions of the LORD BYRON establishment.
Does the right of withdrawal apply to the purchase of a gift box?
The Lord Byron hotel gift box is non-refundable and non-exchangeable, as it is a service provision. Therefore, the right of withdrawal does not apply to the purchase of a gift box.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the purchase conditions. At LORD BYRON, you can consult these conditions directly on your digital box or on our website.
What should I do if the received box is damaged or contains an error?
If the received box is damaged or contains an error, a photo of the box will be necessary to process your request according to the conditions of the LORD BYRON establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The gift boxes from Lord Byron hotel are non-refundable once purchased. The terms and conditions specify that the boxes cannot be exchanged for their monetary value.
What happens if the recipient couldn't use the gift box before its expiration date?
The gift box must be used before its expiration date. If the beneficiary cannot enjoy it in time, it unfortunately can no longer be used. To avoid any disappointment, be sure to check the validity conditions at the time of purchase at LORD BYRON.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the LORD BYRON establishment.
How can I redeem the cashback?
The gift fund is available as a digital gift box, which the beneficiary can use to book their dates directly with the establishment. The box includes various services, such as nights in a superior room, breakfasts, massages, or access to the wellness area, depending on the option chosen at LORD BYRON.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at LORD BYRON are 14 days from the date of receipt of your request, subject to the terms of use of the box.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The Lord Byron hotel gift boxes are neither exchangeable nor refundable. The terms of use are specified at the time of purchase, at our Lord Byron establishment.
Are there any dates excluded for gift boxes?
Some dates may be excluded for reservations with a gift box. Check the available dates when booking at the Hôtel Lord Byron.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of the LORD BYRON establishment. To fully enjoy your experience, it is recommended to book as soon as possible.
I've lost my password to log into my account, what can I do?
To regain access to your LORD BYRON account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, have its number ready. This number is required to validate your reservation at LORD BYRON.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the establishment's availability. The Lord Byron hotel, located near the Champs-Élysées, offers exceptional stays in a refined setting. Check the conditions of your gift box to fully enjoy your wellness or gastronomic stay at Lord Byron.
Can I use my gift box on holidays?
The use of your gift box at the Lord Byron hotel is possible on public holidays, subject to availability. For an exceptional stay near the Champs-Élysées, check availability with the Lord Byron establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. Once you have your gift box, you can choose your stay dates directly with the LORD BYRON hotel.
Can I book online with my gift voucher?
Booking with a gift box is done directly at the Lord Byron hotel, located on a quiet street in the 8th arrondissement of Paris. The establishment welcomes you in an intimate and warm setting, ideal for a magical parenthesis in the capital.
Can I make a reservation by phone with my gift box?
You can make a reservation by phone with your gift box. The LORD BYRON establishment is at your disposal to assist you with your reservation.
Can I make a reservation by email with my gift box?
Email reservation is possible with your gift box. Hôtel Lord Byron, located in the 8th arrondissement of Paris, offers exceptional stays in an intimate and warm setting, ideal for a wellness or gastronomic getaway LORD BYRON.
Is it possible to modify my gift box to a gift box of equal or lesser value?
It is possible to exchange your gift box for a box of equal or lesser value, subject to the terms and conditions of the LORD BYRON establishment.
Does my gift box cover the entire service?
Your Lord Byron gift box covers the service mentioned on your exchange voucher. Any additional supplements or options, such as extra massages or restaurant meals, are at your own expense. Enjoy your stay at our Lord Byron establishment to the fullest.
Is my gift box personalized?
Your gift box is personalized and bears the name of the beneficiary indicated at the time of purchase. It is valid for an exceptional experience at the Hôtel Lord Byron, just steps away from the Champs-Élysées, in an intimate and warm setting. Enjoy this privileged moment in our LORD BYRON establishment.
Can my gift box be used all at once?
Your gift box can be used in one go. The terms of use are specified in the conditions of the LORD BYRON establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at the Hôtel Lord Byron, located in the 8th arrondissement of Paris. Nestled in a Haussmannian building, this establishment combines French elegance and absolute comfort, ideal for a wellness or romantic getaway in the capital. Enjoy this intimate and warm setting for an enchanted interlude at LORD BYRON.
Is my gift box valid in only one establishment?
Your gift box is valid only at the Hôtel Lord Byron, located just steps away from the Champs-Élysées in the 8th arrondissement of Paris. You can thus enjoy a wellness or gastronomic getaway in an intimate and warm setting, typical of French elegance.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your room is possible depending on availability and subject to an additional charge. The conditions are specified during the reservation at our LORD BYRON establishment.
Can someone else use my gift box?
The Lord Byron gift box is personalized and reserved for its recipient. It can only be used by the person indicated at the time of purchase, at our LORD BYRON establishment.
Can an additional payment be requested on-site when using the gift box?
A supplementary payment may be requested during your stay according to the conditions of your gift box. The terms are specified at the time of booking, at our establishment LORD BYRON.
Is an ID required upon arrival when using a gift box?
Upon your arrival at the Lord Byron hotel, you may be asked to present an ID depending on the establishment's conditions. This procedure is common to ensure the safety and comfort of all guests at our LORD BYRON establishment.
Do you accept pets?
The Lord Byron Hotel does not allow pets in its rooms to preserve the tranquility and comfort of all its guests. You can fully enjoy your stay at our Lord Byron establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. The recipient can choose their stay dates and enjoy their gift box according to the availability of the LORD BYRON establishment.
Do I need to create a customer account to purchase a gift box?
To purchase a gift box, it is not necessary to create a customer account. You can place an order as a guest, directly at LORD BYRON.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in several installments, depending on the availability at the LORD BYRON establishment.
What are the check-in and check-out times?
Check-in time is set at 3 PM and check-out time at 12 PM at our establishment LORD BYRON.
What services are included in a gift certificate?
The services included in a gift voucher depend on the chosen box set. For example, the Discovery Stay box set includes one night in a superior room, a buffet breakfast, and access to the wellness area. To find out the details of your box set, refer to the specific conditions of the Lord Byron hotel.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a predefined experience, such as an overnight stay or a treatment, while an open amount voucher allows you to freely choose a service up to the chosen amount. Enjoy these offers at our LORD BYRON establishment.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to learn about the details of the services offered by the LORD BYRON establishment.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. The recipient can then enjoy their stay or service according to the conditions of the box chosen at LORD BYRON.
Can the gift box be transferred to a third party?
The LORD BYRON gift box can be given to a third party. Simply enter the recipient's name during the order or change the assignment after purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. At LORD BYRON, we invite you to check the terms at the time of purchase.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment LORD BYRON.
What is the validity period of a gift box?
The validity period of a LORD BYRON gift box is 1 year from the date of purchase. This period allows the recipient to fully enjoy their experience at our establishment.
Are children allowed?
The Lord Byron hotel accepts children, but it is preferable to check the specific conditions at the time of booking to ensure that the establishment meets your needs. Enjoy your stay in this elegant and intimate setting in Paris, Lord Byron.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the box, the remaining balance is lost. In case of overspending, an additional payment is required. These conditions apply in our LORD BYRON establishment.
Is the spa access private?
Access to the Wellness Area of the Lord Byron hotel, including the hammam and fitness center, is included in certain gift boxes for a limited time. Specific details are indicated in the description of each box, depending on the chosen services.
What types of gift boxes do you offer?
We offer gift boxes for exceptional stays, wellness getaways, gourmet moments at the bar, or personalized treatments at the LORD BYRON hotel.